Sales Administrator (Guelph)

Purpose
The primary purpose of this position is the provision of support to the assigned sales team in the areas of order entry, quotation activity, correspondence and all activities associated with the order cycle. This position is also responsible for enhancing VAC’s profitability through the supply of administrative support to the sales team.
General Responsibilities:

• Accurately entering data into the order entry system, ensuring all items are accounted for
• Assisting and collaborating with sales team, other teams, vendors, etc. to ensure that customer needs are fulfilled while satisfying VAC’s policies, initiatives and business goals
• Revising and reviewing orders when necessary
• Expediting existing orders
• Filing and documentation as appropriate

Accountabilities, Objectives and Required Skills

• Strong interests in customer service, building customer relationships and exceeding customers’ needs
• Ability to understand current tools in detail and use them in an efficient manner
• Ability to quickly learn new tools and processes as they arise
• Excellent organizational and time management skills resulting in commitments being met
• Strong written and verbal communication
• High levels of accuracy and detail with error-free orders

Education:

• High School Diploma
• College Diploma
• Bachelor’s Degree an asset

Experience:

• Three to five (3 – 5) years of related administrative experience
• Experience in Order Entry
• Experience in Customer Service