Purpose
Application Sales is responsible for connecting new and existing customers with products and services that suit their needs. They act as a liaison between customers and account managers, sales support staff and manufacturers. Their role is integral to the ongoing development of the organization’s success.
Primary Responsibilities
- Develop sales and operational strategies to gain competitive advantages and to increase growth/profitability
- Establish and maintain customer relations
- Prepare written quotations and proposals in response to customer inquiries
- Ensure proper execution of an order from quotation to final shipment
- Follow-up with customers in a timely manner
- Make recommendations to customers as to which products to use on specific applications
- Provide technical support to customers including selection of equipment based on process conditions
- Perform necessary performance calculations and analysis, troubleshooting process or product-related issues
- Up sell products to customers to increase sales volume
- Promote specific product lines
- Education
- University degree OR
- Equivalent college certification in a related field and related work experience
- Experience:
- 3 – 5 years Application Sales experience an asset
- Experience in leading teams an asset
- Skills
- Advanced communication
- Computer/Telephone skills
- Technical Knowledge
- Analytical skills
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