Description
About VEGA
Vega is a high-growth, natural health food and supplement company on Profit Magazine’s Profit 100 list of fastest growing companies the last five years with a passion for people. Our premium, award-winning brand is at the forefront of the plant-based, whole food revolution. Named one of Canada’s Best Workplaces in Canada for 2013, we honor a triple bottom line approach to business placing emphasis on people, planet and performance. Join a great team atmosphere with a driven, vivacious group of people.Overview
As the Inside Sales Representative, you take pride in providing memorable experiences with your customers. You effectively manage relationships with retailers and build a successful sales territory. By providing exceptional customer service you help customers leverage their sales through value-added sales, marketing and education opportunities.You take customer service and sales seriously, but have fun at work with the Vega team! You value integrity, customer service; you take ownership and show initiative in everything you do and are performance driven. You not only love the culture, but contribute to it. Health and fitness is not something you read about, but something you live.
Key Responsibilities
- Enthusiastically call Vega customers and share your passion for our brand
- Prospect and engage new accounts
- Deliver customer service through inbound and outbound call support
- Build and maintain an active sales territory effectively increasing sales and product placement
- Meet sales goals and targets (if you beat it, that is awesome!)
- Ensure accounts follow recommended pricing guidelines and adhere to Minimum Advertised Price (MAP)
- Resolve problems with a high level of customer service, focusing on customer satisfaction
- Through a regular call schedule, keep customers up to date with changes/promotions and develop relationships with them
- Provide product education to retailers
- Find creative ways to merchandise Vega at every store
- Review Point-of-Sale (POS) material and understand your stores performance
- Utilize your trade spend to maximize sales growth opportunities
- Analyze trade spend reports to ensure efficient use of trade spend dollars
- Analyze reports to identify areas of opportunities
Skills and Qualifications
- University or College Degree in Business, Sales or Marketing or equivalent experience
- 1-2 years of previous experience in inside sales/customer service role
- A passion to deliver world class customer service
- Amazing organizational, data entry, communication, and Microsoft Office skills
- A nutrition background (RHN, CSNN, etc.) is an asset
- Fully bi-lingual in French and English is an asset
VEGA “Must Haves”
- You have an unrelenting desire to achieve
- You are successful and happy in all areas of your life
- The outdoors isn’t just the place between your car and house
- You have a sense of humour and passion for health and wellness
- You love to have fun, but take your responsibilities seriously
- You live the Vega brand
Benefits of Working for Vega
- Competitive compensation plan
- Open Book Management
- Healthy food and smoothies provided
- In house Kitchen Chef to prepare daily lunches
- Monthly Vega product at no cost
- Profit Sharing
- Performance Bonuses
- Group MSP – 100% coverage
- Parental leave top up program
- Employee assistance program (EAP)
- Flexible Extended Health/Dental Plan
- Fitness Subsidy
- Education Fund
- Group RRSP Matching
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