Account Manager Job

Calgary

We’re looking for an experienced account manager to join our Calgary team.

At Habanero, we create employee, customer, and member portals that are the heartbeat of an organization. We are passionate about helping people and organizations thrive. Our portals increase employee engagement, foster rich customer communities, and facilitate better collaboration with partners. Habanero is recognized as one of the top workplaces in Canada. Our solutions win national and international awards. 

The account manager role is about finding opportunities for our solutions in current and prospective client organizations.

We want people who love building relationships. Our account managers have a talent for understanding client needs. They are able to suggest solutions that fulfill technical and non-technical needs. Habanero account managers see the impact they have on the way our clients do business. 

Our account managers have these traits:

• a desire to create trust in our client organizations
• being full committed to helping their clients is second-nature to them
• strong consulting skills
• comfortable handling complex conversations with multiple stakeholders
• deep technical understanding of Habanero solutions
• knowledge of how our work benefits organizational culture
• likable and fun to be around

You must be passionate about the benefit technology has on workplaces. Some of Habanero’s strongest relationships are ones where we work with internal client teams to craft solutions that fit every stakeholder’s needs. 

So what exactly is expected of you in this role?

• you are knowledgeable and can communicate about the work we do and know how we engage with clients
• you can easily open conversations with current or prospective clients, and you understand who to go to within Habanero for more information
• you have the trust of client stakeholders and are able to deliver revenues and customer satisfaction
• you work collaboratively to sell, rather than as a lone wolf

Other nice-to-have skills:

• knowledge of SharePoint and the Microsoft product stack 
• familiar with enterprise content management platforms, collaboration platforms, and managed services sales
• background in sales, marketing, and/or solution design

Applicants should expect a thorough interview process including setting up comprehensive reference checks with past supervisors.

Apply now