Date: Jan 14, 2014
Location: Markham, ONTARIO, CA
Business Development Executive - Inside Sales-13016776
Description
American Express Canada is a company with a long history and a bright future. A Canadian employer since 1853, Amex has created a culture that nurtures extraordinary talent and turns careers into unparalleled experiences. A company where every employee is given the opportunity to learn, grow and excel, Amex is always on the lookout for driven, forward-thinking and creative people ready to take their career to the next level. So, if you share our passion for excellence, our dedication to great service and our excitement about innovation, there’s a world of opportunity waiting for you in a career with American Express Canada.
The Business Development Executive - Inside Sales is responsible for driving sales within the Small Business segment and delivering on one of the business’ central growth strategies.
The role is principally accountable for acquiring high value customers by consultatively offering the most appropriate products and services to drive billings and customer satisfaction. The successful candidate will achieve results through working with various internal and external stakeholders at all levels of the organization, and thoroughly understanding and deploying effective sales strategies taking into account the competitive and industry landscape.
Responsibilities include:
* Manages sales leads from identification and initial contact through close, carefully tracking and actioning leads across the sales cycle.
* Conducting research to understand target prospects, setting appointments, listening to customer needs and consultatively offering the most appropriate products and services.
* Generating new business opportunities from internal and external sources, including existing clients and other account managers within American Express and our key external partners.
* Ensuring all applications are fully and accurately completed and submitted properly, and working with internal teams in New Accounts and Risk Management to provide all relevant information to correctly evaluate and assign lines of credit on new accounts.
* Support the on-boarding of new customers working with Account Development colleagues.
* Using online CRM tool (salesforce.com) to source leads, maintain detailed information on all appointments and customer feedback (daily).
* Tracking and reporting on sales performance including pipeline, acquisition results and market conditions.
* Keeping up-to-date on products, competition in the financial services space, and relevant developments in target industries (eg, medical, dental, construction, etc).
* Building external relationships and creating business development opportunities through referrals.
* Developing key internal relationships with Risk Management, Commercial Underwriting, New Accounts, Commercial Card Sales and Global Merchant Services
.
Qualifications
* Consultative selling experience (proven track-record of meeting and exceeding sales goals) in a telesales environment
* Demonstrated strategic ability to link Amex strategic and financial objectives and customer goals
* Ability to build strong internal and external relationships and manage a lead pipeline across the sales cycle
* Excellent oral and written communication, and relationship building abilities
* Ability to influence and negotiate with customers both internally and externally and at all levels
* Ability to establish/maintain credibility with customers and partners
* Excellent problem solving skills
* High levels of initiative, self motivation and time management
* Strong financial and business acumen
* Strong Microsoft Word, PowerPoint, Excel skills
It’s an exciting time to join American Express Canada, where we dedicate extensive time, resources and effort to satisfying and surprising our customers. We make that same commitment to our employees, as well, striving to create an environment where people are respected, both personally and professionally. Be part of it.
Job: Sales
Primary Location: Canada-Ontario-Markham
Schedule: Full-time
Job Segments: Business Development, Sales, Underwriter, Sales Management, Inside Sales, Insurance
Description
American Express Canada is a company with a long history and a bright future. A Canadian employer since 1853, Amex has created a culture that nurtures extraordinary talent and turns careers into unparalleled experiences. A company where every employee is given the opportunity to learn, grow and excel, Amex is always on the lookout for driven, forward-thinking and creative people ready to take their career to the next level. So, if you share our passion for excellence, our dedication to great service and our excitement about innovation, there’s a world of opportunity waiting for you in a career with American Express Canada.
The Business Development Executive - Inside Sales is responsible for driving sales within the Small Business segment and delivering on one of the business’ central growth strategies.
The role is principally accountable for acquiring high value customers by consultatively offering the most appropriate products and services to drive billings and customer satisfaction. The successful candidate will achieve results through working with various internal and external stakeholders at all levels of the organization, and thoroughly understanding and deploying effective sales strategies taking into account the competitive and industry landscape.
Responsibilities include:
* Manages sales leads from identification and initial contact through close, carefully tracking and actioning leads across the sales cycle.
* Conducting research to understand target prospects, setting appointments, listening to customer needs and consultatively offering the most appropriate products and services.
* Generating new business opportunities from internal and external sources, including existing clients and other account managers within American Express and our key external partners.
* Ensuring all applications are fully and accurately completed and submitted properly, and working with internal teams in New Accounts and Risk Management to provide all relevant information to correctly evaluate and assign lines of credit on new accounts.
* Support the on-boarding of new customers working with Account Development colleagues.
* Using online CRM tool (salesforce.com) to source leads, maintain detailed information on all appointments and customer feedback (daily).
* Tracking and reporting on sales performance including pipeline, acquisition results and market conditions.
* Keeping up-to-date on products, competition in the financial services space, and relevant developments in target industries (eg, medical, dental, construction, etc).
* Building external relationships and creating business development opportunities through referrals.
* Developing key internal relationships with Risk Management, Commercial Underwriting, New Accounts, Commercial Card Sales and Global Merchant Services
.
Qualifications
* Consultative selling experience (proven track-record of meeting and exceeding sales goals) in a telesales environment
* Demonstrated strategic ability to link Amex strategic and financial objectives and customer goals
* Ability to build strong internal and external relationships and manage a lead pipeline across the sales cycle
* Excellent oral and written communication, and relationship building abilities
* Ability to influence and negotiate with customers both internally and externally and at all levels
* Ability to establish/maintain credibility with customers and partners
* Excellent problem solving skills
* High levels of initiative, self motivation and time management
* Strong financial and business acumen
* Strong Microsoft Word, PowerPoint, Excel skills
It’s an exciting time to join American Express Canada, where we dedicate extensive time, resources and effort to satisfying and surprising our customers. We make that same commitment to our employees, as well, striving to create an environment where people are respected, both personally and professionally. Be part of it.
Job: Sales
Primary Location: Canada-Ontario-Markham
Schedule: Full-time
Job Segments: Business Development, Sales, Underwriter, Sales Management, Inside Sales, Insurance
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