Posted Position Title Process Analyst - 1 Year Contract

Job Number	1864540
Business	GE Power & Water
Business Segment	PW-WTR Water
About Us	GE Power & Water, a unit of General Electric Company, is an industry leader in solving the world’s most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. Through desalination, advanced membrane, separation solutions, water reuse, wastewater management and process technologies, GE delivers added value to its customers. GE provides value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services that are designed to optimize total performance; protect customer’s assets; prevent fouling and scaling; and safeguard the environment through water conservation and energy reduction. GE Canada works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. This is your chance to become a part of a company internationally known for its reputation as an innovative industry leader that will invest in your success and growth. GE has been recognized as one of Canada’s Top 100 Employers in 2014. Join GE Canada and help us make a real difference creating the next generation of products and services that will impact the world for generations to come. For more information visit our website at www.ge.com/ca and follow us on Twitter at: http://twitter.com/GE_Canada and YouTube at http://www.youtube.com/user/GECanada.
Career Level	Experienced
Function	Services
Function Segment	Field Services
Location(s) Where Opening Is Available	Canada
U.S. State, China or Canada Provinces	Ontario
City	Oakville
Postal Code	L6M 4B2
Relocation Expenses	No
Role Summary/Purpose	GE Water and Process Technologies is currently searching for a Process Analyst to join our Lifecycle Services Team to provide process specific support and analysis for aftermarket customers in the UF, MBR, and RO water sectors.
Essential Responsibilities	Provide process support, data review, and write detailed customer centric process review reports to ZenoTrac (a data collection and analysis tool) Monitor level clients. This will include regular telephone and e-mail based communication in a professional manner with customers, vendors and colleagues. Daily duties will extend to in depth analysis, and timely troubleshooting support utilizing site data captured from full scale operating membrane based water and wastewater treatment plants. As a customer facing employee, it is important to manage customer expectations, confidently deliver sound operation and cleaning feedback, and ensure any plant can be utilized as a positive reference for GE. Provide support to ZenoTrac setup team (site setups and tag, chart and data quality reviews. Travel up to 25% of the time to perform plant process audits, troubleshooting and cleaning assistance at customer sites and assist in managing the client relationship overall. Work with service project managers to aid in the design and implementation of upgrades and project work to existing water plants. Identify opportunities for future sales. Communicate with fellow Technical Support team members to leverage knowledge and ensure issues are recorded using Customer Issue Track (CIT) tool and understood to allow uninterrupted customer service.
Qualifications/Requirements	3 yr Diploma or 4 year degree in Chemical/Environmental/Other engineering or Chemistry. Must be bilingual in one of the following Language skills: French OR Spanish OR Portuguese OR Italian. Equivalent water experience will also be considered for this position.
Desired Characteristics	Competent use of Microsoft Excel and Word Demonstrated written and oral communication skills Proven ability to multitask on several concurrent project Previous experience with water and/or wastewater treatment processes Experience with membrane filtration (UF/NF/RO) an asset.