Quality Assurance Manager

Job ID GBS-0621589 Job type Full-time Regular Work country Canada Position type Professional Work city Bedford, Halifax Posted 25-Nov-2013 Travel Up to 1 day a week Job area Consulting & Services Business group Global Business Services Job category IT Specialist Business unit AS Job role Test Specialist Job role skillset Test Management Commissionable/Sales-Incentive jobs only No

Job description

Do you think the world can work smarter? At IBM, Test Specialists ensure that our clients can count on their systems to work smarter because they've been rigorously tested to ensure that top quality standards are met. After all, you can't work smart if your systems aren't up to grade. That's where you come in. As a Test Specialist, you'll use your expertise in the planning, design, management, execution and reporting of tests - using appropriate testing tools and techniques - to ensure that IBM systems (new and amended) conform to exacting standards. Why? So they'll perform as specified, with any interface, to meet clients' business goals. You'll deliver on that promise with exceptional testing strategies, test plans, test cases, test reports and quality metrics. In this position you will primarily apply your technical skills in an internal or external customer services and implementation environment. At IBM, progress is our passion. Join us. Interested in learning more about IBM? Check out the IBM Global Careers newsletter. We are seeking a Quality Assurance Manager to join our Bedford, NS Services Centre. Position Requirements: - Must be familiar with LEAN process improvements concepts and running LEAN Projects (Value Stream, Kaizen's, etc). Experience facilitating process improvement sessions is also desirable - Familiar with software development processes, specifically agile processes, release management, and ticket management systems - Must be able to take initiative and pro-actively identify opportunities of areas of improvement, develop business cases, execute a plan to implement improvements - Have experience developing a metrics management framework, audit plans, and developing a robust quality management plan - Experience tracking financials to budget, and auditing processes. - Able to lead small teams, and work on multiple projects simultaneously, across multiple functions Skills - Project Management skills 2-3 years - LEAN experience (Certified LEAN Coach) desirable 1-2 years - Client facing experience is an asset

Required Bachelor's Degree At least 1 year experience in LEAN Process Improvement Experience English: Fluent

Preferred At least 2 years experience in LEAN Process Improvement Experience

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