Learning Consultant

Job ID GBS-0580607 Job type Full-time Regular Work country Canada Position type Professional Work city Toronto Posted 06-Nov-2013 Travel Up to 2 days a week (home on weekends-based on project requirements) Job area Consulting & Services Business group Global Business Services Job category Consultant Business unit ConServ Job role Business Transformation Consultant Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

IBM Global Business Services: Join a Leader. Consult with us. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a Learning Consultant, you will provide coaching and training to leading sector organizations. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities. As a Learning Consultant, you will plan, develop and deliver change programs designed to help clients transition smoothly through reorganization, restructuring, and large scale technology implementations. Working in this core area of our business you will be instrumental in helping us to continue to be recognized as the premiere implementer in North America. This role may also require completing the following activities on a regular basis: Technical Skills (critical): • Min. three (3) years experience leading teams and delivering end-to-end learning services, incl. learning needs analysis, learning strategy, content development, technology evaluation/selection and training delivery • Demonstrated experience in developing documentations, product summaries, user procedures, flow-charts, self-study materials and training courseware. • Demonstrated experience in application training • Ability to develop and deliver professional presentations to clients • Skilled in motivation, facilitation and presentation techniques • Knowledge of creative training techniques and accelerated learning techniques • Experience in project planning and management using structured methodologies Other Skills (important): • Strong leadership skills and the ability to multitask within a fast paced and dynamic workplace • Exposure to and understanding of consulting services • Ability to develop strong working relationships with clients • Strong analytical and problem solving skills • Excellent communication and presentation skills • Able to work and thrive in a team environment • Highly motivated, self-starter with combination of leadership and interpersonal skills.

Required Bachelor's Degree At least 2 years experience in E-learning development experience At least 1 year experience in ERP At least 2 years experience in Change management experience English: Fluent

Preferred Master's Degree At least 3 years experience in E-learning development experience At least 3 years experience in Change management experience

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.