Intern, Training Center Montreal, Montreal

More vacancies from:

Organization

International Air Transport Association (IATA)

Country

Canada

City

Montreal, Canada

Office

IATA Montreal

Narrative Description

Reporting to the Assistant Manager, Training Centre Montreal, IATA Training & Development Institute (ITDI, www.iata.org/training), the incumbent will assist in handling the administration, logistics and promotion of classroom courses at the Training Center. Responsibilities
Maintain registration system for each course, provide confirmation to participants, arrange visa when required, liaise with hotels; Respond to general inquiries concerning course registration and information on content of courses; Liaise with Instructors and PMs concerning course material preparation, training room requirements, travel arrangements, course results etc; Prepare, assemble course material; Order any relevant publications; Set up training rooms according to course type and requirement of instructors; Be familiar with all training aids and assist with filming when required; Prepare Welcome packages for each participant; Issue course certificates and attendance letters; Provide assistance to Instructors and participants whenever required for the duration of the course; Plan and co-ordinate business and non-business activities during courses and monitor results; Administer finances for each course; Follow up on course fees payments & ageing reports. Qualifications and Skills
Pursuing a bachelor degree in a Business Administration or similar field in a local university; Previous administrative work experience; Proven organizational skills with the ability to handle multiple projects simultaneously while maintaining high attention to detail; Demonstrated ability to work effectively in an international and multicultural environment; Ability to work efficiently and effectively under pressure and meet deadlines; Highly computer literate: fully familiar with Word, Excel, PowerPoint and using the Internet; Strong sales and customer service orientation; Fluent English, Spanish & French (verbal & written), knowledge of other languages would be an asset. Candidates must possess and exhibit the following core IATA values:
Be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity