DB2 Technical Support - (Markham, ON)

Job ID SWG-0610218 Job type Full-time Regular Work country Canada Position type Entry level Work city Markham Posted 08-Oct-2013 Travel No travel Job area Software Development Business group IBM Software Group Job category Software Development & Support Business unit Info Mgmt Job role Technical Support Professional Job role skillset DB2 PDI/PSI Commissionable/Sales-Incentive jobs only No

Job description

Entry level opportunities at IBM offer challenging work in a flexible environment offering many career and development opportunities. Whether it’s developing a software product, delivering technical or business services to our clients, or supporting business operations, you are making a difference. IBM is committed to the development of our employees and provides a number of ways for you to further develop your skills, including IBM Classroom Training and IBM e-learning. IBM Canada Labs are leading the charge in developing creative solutions to long-standing problems. Each of our software labs is a vital contributor to the pillars of our development philosophy of service oriented architecture (SOA). Together, we define innovation that truly matters. The IBM Canada Software Labs are changing the way the world works. We have the global missions, world-class staff and leading edge technologies to propel you into a future that you create. IBM Information Management Software develops markets and sells a broad range of software products and solutions. The combination of individual Database Servers, Master Data Management Solutions, Content Management and Discovery Solutions, Business Intelligence/Data Accelerators and Data Warehouse products can together deliver Information On Demand. The IBM Toronto Laboratory is the largest software development site in Canada. A dynamic team of 2,500 highly skilled professionals who develop, test, service and market our products are among the most talented in the industry. The Toronto Lab has worldwide missions within IBM for DB2 database technology, WebSphere development and integration tools, WebSphere commerce and Tivoli provisioning software. These products run on all IBM systems using a wide variety of operating systems, including AIX, Linux, HP-UX, Sun Solaris, Microsoft Windows and z/OS. In 2001, the Toronto Lab moved into a new state-of-the-art development facility in a park-like setting north of Toronto. The 600,000 sq.ft. building includes a fitness centre, bistros and cafes, oasis areas and games rooms, with wireless technology throughout the facility. We are looking for candidates who will be responsible for providing technical support to worldwide customers using "DB2 Universal Database" in their business solution. The candidates responsibilities will consist of performing deep problem diagnosis and ensuring that high-quality solutions are made available to customers in a timely and effective manner. This position requires a leader who is not only technically savvy but exemplifies solid project management skills and is an excellent communicator. In addition, you must also be a strong team player who has the proven ability to foster working relationships with cross functional teams. DB2 UDB is supported 24 hours a day 7 days a week, and as a result, weekend and/or evening work may be required. Qualifications: • Familiarity with Operating System concepts or working with Linux, Unix and Windows environments is an asset • Demonstrated C, C++ and/or Java programming skills • Computer Science graduates or Computer Science minor with Electrical Engineering or Physics major • Demonstrated problem determination / debugging skills with proficiency in logic or combinatorial mathematics or equivalent • Knowledge of shell scripting in UNIX is an asset • Excellent verbal and written communication skills • Understanding of Relational Database theory - DB2 experience preferable

Required Bachelor's Degree English: Fluent

Additional information • Check out our NEW campus employment site: www.ibm.com/start/campuscanada to answer all your questions about campus recruitment and programs • To learn about IBM Canada Software laboratories, please visit: http://www-03.ibm.com/software/ca/en/canadalabs/ • For more information on our business unit and products, visit our website at http://www-306.ibm.com/software/

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.