Friday, 28 February 2014

Date: 24-Feb-2014
Location Burnaby, BC, CA
Territory Manager, LifeScan Canada Ltd., Burnaby, BC-4729140218

Description

LifeScan Canada Ltd. is committed to improving the quality of life for people with diabetes so we've created a unique system of products and services tailored to meet the needs of people with diabetes and health care professionals. As a leader in blood glucose monitoring and customer care, LifeScan is working to bring you the next important advances in diabetes care.

LifeScan's inventive spirit has led to reliable, portable and easy-to-use products. LifeScan Canada works globally with 2,500 other LifeScan employees with worldwide headquarters located in Milpitas, California. LifeScan Canada Ltd. has been part of the Johnson and Johnson Family of Companies since 1986. LifeScan Canada's employees are guided by the Johnson & Johnson Credo, a statement of values that reinforces LifeScan's commitment to its customers, their families and the highest quality standards.

Job Summary:

Responsible for achieving sales quota, including market volume, market share, and business within an assigned Territory.

Applies a range of consultative selling skills and in-depth clinical and product knowledge to drive business results and build support for the diabetes portfolio of products.

Identifies and cultivates relationships with key influencers within assigned customer and professional networks to enhance scope of influence.

Implements brand marketing and sales strategies at the local level and appropriately leverage company resources to enhance business results.

Responsibilities:

Business Results

Call on healthcare professionals in the medical & pharmacy channels to educate them on the value of the diabetes portfolio (as assigned) and achieve commitment for recommendation of these products to their patients where appropriate.

Conducts training and promotional events (i.e. CHE/CME, Clinic Days, Lunch & Learns etc.) to enhance the education of customers.

Directly responsible for the promotion of the diabetes portfolio (as assigned) and services within an assigned territory.

Execute POA direction to meet and exceed company forecast

Create, update & drive Territory Business Plans, including competitive opportunities, new business development, while leveraging analytics, forecasting, etc.

Utilize territory budget to secure incremental merchandising activity and execute pharmacy programs

Achieve assigned sales goals as established by the District Business Manager and/or senior staff.

Develop and execute HCP & patient educational events across territory

Work with key partners (Animas & Janssen) to increase breadth and depth of messaging in establishing J&J as leading provider of diabetes solutions

Territory Management

Utilizes sales analytics tools to develop strategies for growth that are customized to the assigned territory and assess changes within the territory

Develops call plans for maximum reach and impact

Prospect new Health Care Providers and accounts

Records all calls, samples and call notes in sales reporting tool (i.e. CRM on Demand, iSales)

Returns customer calls and manages inventory of product

Develop advocacy of Key Opinion Leaders

Identify and develop support network of speakers and trainers

Collaborates with internal partners to leverage synergies and create targeted selling opportunities

Clinical Knowledge

Understands diabetes basic physiology and speaks to the detailed features of the diabetes portfolio of products (as assigned).

Has advanced knowledge of competitor products.

Applies technical and clinical knowledge to influence practitioners’ treatment choice

Ensures customers are continually educated and advised on the approved use of Company products.

Very strong understanding of SMBG, Insulin Pump & Diabetes Medications industries and looks for opportunities to learn about new issues and trends in the industry

Applies knowledge of disease state and products to help customers through purchasing / prescribing process

Strong understanding and utilization of defined Clinical Studies and White Papers

Influences customer’s perspectives by demonstrating a comprehensive specialized knowledge of disease states and therapeutic practices, using approved documentation and tools within compliance guidelines.

General administration, reporting and other projects

Complete all expense reports in a timely manner and keep corporate AMEX account current

Applies a full understanding of healthcare compliance and regulatory guidelines when devising and executing plans.

Complete all reports required by Regional Business Manager in a timely basis

Maintain accurate records in time and attendance system

Stay current on any other administrative duties as assigned by Regional Business Manager

Complies with all company policies, procedures

Complete other assignments as directed by Regional Business Manager

Practices Safe Fleet Driving

Cultivate strong relationships with internal customers and share best practices

Provide competitive insight

Provide feedback on key strategies and program effectiveness through Sales Force Advisory Boards

Qualifications


Required Minimum Education (or equivalent):

University degree in related discipline (Business/Health Sciences), Business Administration/Commerce or equivalent experience

2 +year’s sales experience in direct selling or Business to Business, Pharmaceutical or Medical Device sales experience required

Required Technical / Functional Skills:

Successful and consistent track record of delivering results a sales position

Negotiation and influencing skills

Strong interpersonal and communications skills required to relate effectively with fellow employees, patients, referral sources and health care professionals.

Efficient, Organized, Self-Motivated, Positive and Pro-Active

Ability to work independently

Excellent written & verbal communication skills

Strong competency to understand and communicate diabetes physiology

Proficient in email, database management (call reporting/tracking) Excel, Word, PowerPoint.

Excellent strategic thinking skills and ability to manage change.

Clean driving record

BE VITAL in your career. Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

J2W:LI NA

Primary Location:North America-Canada-British Columbia-Burnaby
Organization: LifeScan Canada Ltd (7690)
Job Function: Selling MD&D

Job Segment: Medical, Field Sales, Special Medicine, Physiology, Pharmaceutical Sales, Healthcare, Sales

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