Position Overview
The Enterprise Solution Analyst serves as a technical expert and participates in a variety of analytical andtechnical assignments that provide for problem diagnosis, solution documentation, implementation,administration, support and maintenance of the Intelex system.
Responsibilities and Deliverables
Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification.
Company Overview
With more than 850 clients and 750,000 system users across dozens of industries, Intelex Technologies Inc. is a leading global provider of environment, health & safety (EHS), quality and business performance management software.
Trusted for more than two decades, Intelex's scalable, web-based platform and suite of EHS, quality and business performance applications have helped clients across all industries improve performance, reduce risk, streamline their business processes and ensure sustained compliance with internationally accepted standards and regulatory requirements.
Intelex continues to win an array of accolades, having been named one of Canada's Best Managed Companies, as well as ranking in the Deloitte Technology Fast 500 North America for five consecutive years and Deloitte Technology Fast 50 North America for three years. Intelex was included on the GTA’s Top Employers exclusive list for three years in a row and Best Employers in the GTA for two years; the results were published in The Globe and Mail and Toronto Star. Intelex was also named one of Canada's 50 Best Small and Medium Employers two years in a row and ranked in the Great Place to Work in Canada list for the past two years.
The Enterprise Solution Analyst serves as a technical expert and participates in a variety of analytical andtechnical assignments that provide for problem diagnosis, solution documentation, implementation,administration, support and maintenance of the Intelex system.
Responsibilities and Deliverables
- Maintain, support and install Intelex's software solutions
- Working with various Intelex departments, clients and prospects to provide technical expertise andsoftware solutions
- Pre-sales support to assist in explaining and clarifying overall system architecture and technicalintegrations of Intelex's software solutions
- Responding to RFP's and questionnaires about the technical capabilities and details of the Intelexsystem
- Serve as a liaison between other technical employees, management, users and vendors regardingservice requests, usage, standard, security and other technical inquiries
- Software deployment and install/update automation
- Interface/integration design and support
- Train clients on technical aspects of the software solution and associated environment
- Monitor and create reports on system up time and software availability
- All other duties as assigned by the Department Manager
- Reports to the Manager of Technical Services.
- Builds and maintains relationships with cross functional teams within the organization.
- Degree or diploma in Computer Science, Computer Engineering, Information Systems, InformationTechnology or equivalent technical related program.
- Experience and strong knowledge of Windows Server software
- Experience and strong knowledge of High Availability Web Systems
- Experience and strong knowledge of web-based systems built on Microsoft Technologies
- Experience with Automation, interfaces and Web Service API's
- Strong knowledge and experience with Microsoft SQL Server (both Administration and T-SQL)
- Strong knowledge and experience with Internet Information Services 6/7/7.5
- Experience with common Network topologies and protocols
- Knowledge of Enterprise technical environments
- Expert-level skills in Microsoft Office
- Exceptional communication skills - both written and verbal
- Excellent research skills
- Excellent time-management and project management skills
- Excellent problem solving skills
- Ability to work with various departments and foster teamwork
- Ability to work independently with minimal supervision
Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification.
Company Overview
With more than 850 clients and 750,000 system users across dozens of industries, Intelex Technologies Inc. is a leading global provider of environment, health & safety (EHS), quality and business performance management software.
Trusted for more than two decades, Intelex's scalable, web-based platform and suite of EHS, quality and business performance applications have helped clients across all industries improve performance, reduce risk, streamline their business processes and ensure sustained compliance with internationally accepted standards and regulatory requirements.
Intelex continues to win an array of accolades, having been named one of Canada's Best Managed Companies, as well as ranking in the Deloitte Technology Fast 500 North America for five consecutive years and Deloitte Technology Fast 50 North America for three years. Intelex was included on the GTA’s Top Employers exclusive list for three years in a row and Best Employers in the GTA for two years; the results were published in The Globe and Mail and Toronto Star. Intelex was also named one of Canada's 50 Best Small and Medium Employers two years in a row and ranked in the Great Place to Work in Canada list for the past two years.
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