Thursday, 23 January 2014

Post : Email Solutions Manager

Posted by Unknown on 00:36 with No comments
Post details
The Email Solutions Manager is an important member of the Email Marketing and Digital CRM team at Ariad. Reporting to the Head of Email Marketing and Digital CRM, the Email Solutions Manager will be responsible for understanding the customer’s business initiatives and technical requirements and building actionable plans and programs to drive business.

This role focuses primarily on understanding CRM data streams and making them actionable via custom applications and automated emails, mobile messages, microsites and preference centers. This includes, where appropriate, designing and documenting solutions to leverage automation, dynamic content, data-driven segmentation and other sophisticated CRM strategies and capabilities to maximize customer engagement and response.

Essential Job Functions:

    Gather technical and business requirements in a consultative manner
    Work with the customer to understand their unique business challenges and initiatives
    Work with the email marketing team, development team and internal stakeholders to understand key campaign parameters and inputs, such as subscriber audience, program frequency, degree of personalization and overall creative approach.
    Develop customized presentations, demonstrations and prototypes to prove the solution’s business value to the customer
    Lead technical aspects of projects related to email, mobile and web campaigns and CRM initiatives
    Manage data flows and lists and suggest areas for optimization
    Leverage ExactTarget tools and scripting language to deliver highly dynamic and personalized content
    Build, test and implement integrated CRM campaigns using the ExactTarget platform
    Develop robust campaign documentation
    Upload and manage HTML documents and email databases.
    Create campaign components, which include distribution databases, data segmentation rules, campaign documents, forms and reports.
    Build campaigns using the built-in features of the messaging application.
    Launch live email campaigns.
    Act as a email marketing subject matter expect you will act as Ariad’s go to person for all email related questions and work

Required Skills:

    Ability to prioritize and manage multiple projects and internal customer schedules with minimal oversight
    Ability to work effectively in a fast paced, entrepreneurial environment
    Ability to lead and effectively manage technical discussions
    Functional understanding of programming language and logic
    Strong consulting/communication skills, impeccable eye for detail and strong organizational skills
    ExactTarget application experience is a strong asset
    Knowledge of best practices in email coding and experience with SQL, scripting languages, and relational databases is a strong asset
    Experience delivering presentations and demonstrations to senior level business and technical audiences
    Strong understanding of interactive marketing processes
    Experience with cloud-based On-Demand / SaaS solutions
    Understanding of complex data architectures
    Experience with multiple integration techniques including Web Services and APIs
    Knowledge of web analytics solutions, such as Webtrends, Coremetrics and Omniture
    Knowledge of customer relationship management solutions, such as Salesforce.com and Microsoft Dynamics CR
    Intermediate knowledge in HTML, CSS (Cascading Style Sheets)
    Experience with Email Deployment Platforms

Critical Attributes:

    An interest in new technology and exploring creative ways of meeting business needs through technological solutions
    Proactive thinker and communicator
    Knack for trouble shooting and problem solving
    Detail oriented and able to meet deadlines
    Highly organized
    Strong verbal and written skills
    Methodical
    Strives for high degree of precision
    Able to work independently, yet can also collaborate effectively with larger team



Click this link to apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=ARIADCOMMS&jobId=41052&lang=en_CA

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