Job Description Order Management Analyst – Immediate Opportunity – 6 Month Contract – Montreal-CBD00013991

Description

We are currently seeking candidates for a temporary position of 6 months as an Order Management Analyst (OMA) to join our Customer Supply Operations team, at our Montreal office location.

This person will be accountable for delivering successful Order Management results and best in class customer service to internal and external customers. This person is responsible for providing knowledge and expertise to internal and external customers to deliver business objectives. The OMA is involved with Logistics initiatives for assigned account (s) and is the key linkage with external customers and Customer Business Development (CBD). Key interactions are with customers, CBD, ship sites and carriers.

Order Management Responsibilities

• Ownership of the replenishment cycle (order acquisition through delivery) for your customers.
• Work closely with your CBD counterpart shipping sites and carriers to ensure smooth cycle. 
• Processing customer orders, identifying and resolving ordering issues.
• Process improvements with customers to improve their ability to build efficient loads and streamline the order management process.

The ideal candidate will possess the following skills: 

               

·         Detail-oriented and precise in work processes

·         Knowledge of Excel

·         Strong customer service skills

·         Ability to communicate effectively in a team

·         Strong problem solving skills – demonstrated ability to close gaps and drive to root cause analysis

·         Organizational skills

Qualifications

P&G hires strong people who are flexible and interested in continually improving their knowledge and skills and have a passion for winning.  Customer Service at P &G requires people who possess strong communication, problem solving, analytical and leadership skills.  They thrive on the ability to collaborate in a multi-functional environment.

Bilingual skills (English/French) are required. SAP experience and/or excel skills are a definite advantage and preferred in this role but not mandatory.   Post secondary graduates from all disciplines are encouraged to apply.   You will receive extensive formal and on-the-job training to assist in your personal and professional development.

Qualified candidates will be required to 1) create a profile  2) complete two online assessments  3)  Complete a Reasoning Test 4) Pass the interview

Procter & Gamble is an equal opportunity employer.

Job

 Sales/Customer Business Development

Primary Location

Canada

Schedule

 Full-time