Websphere on z/os

Job ID SO_DEL-0620347 Job type Full-time Regular Work country Canada Position type Professional Work city Markham Posted 20-Nov-2013 Travel No travel Job area IT & Telecommunications (non consulting) Business group SO Delivery Job category IT Specialist Business unit ServSysOps Job role Systems Management Specialist Job role skillset WebSphere Application Server Commissionable/Sales-Incentive jobs only No

Job description

IBM is leading the way to a whole new generation of intelligent systems and technologies, more powerful and accessible than ever before. Be a part of our progress as a Systems Management Specialist. Partner with some of the best minds in the industry, and apply your technical know-how to manage and operate IT hardware, software, communications and/or application solutions. You'll manage the resources required to plan, develop, deliver and support expertly engineered IT services and products that meet worldwide clients' needs. The challenges don't stop there. You'll be responsible for preparing for new or changed services, management of the change process and maintenance of regulatory, legal and professional standards. You'll also manage the performance of systems and services, as well as brought-in services, including public networks, virtual private networks and outsourced services. Deliverables include service-level reporting, risk and contingency planning. Support-related responsibilities include sizing, troubleshooting and critical customer situations. Come develop some of the most exciting technologies and product innovations in the world today. Join us. Interested in learning more about IBM? Check out the IBM Global Careers newsletter. This position is for a Websphere / Middleware administrator to support Websphere Application Server, Websphere Process Server, and HTTP on the z/os platform. The position is located at the IBM office in Markham and at the customer site. Web middleware support SA will: Install or Uninstall Middleware software Configure and administer Middleware software Apply Middleware software patches, hot-fixes, and service packs Communicate End-of-Support dates and new product release information to account team Perform middleware system software level recovery Respond to requests for information about Middleware software or operations from IBM account teams Maintain Operational Procedures documentation for Middleware operations. Perform startup and shutdown of middleware Deploy customer application code/content changes Perform application instance configuration Deployment or Removal Create, implement, manage scripts Perform Middleware problem determination and problem resolution Perform root cause analysis of Middleware software outages Manage problem tickets per Problem Management process Coordinate problem resolution activities Open help requests with Middleware software vendor support Perform problem trend analysis to prevent problem recurrence and to improve service levels Participate in change review and approval processes Implement and test changes to Middleware software Coordinate and communicate Middleware software change activities Manage change tickets per Change Management Process Analyze and improve change services levels Audit problem and change records for process compliance Create new Change Record Conduct security compliance activities per contractual security requirements Maintain Middleware software security compliance Review & assess security vulnerability alerts Perform Middleware software health checks Document and report health check results Document and report Middleware software security alert response Manage access control lists for Middleware software Manage SSL Certificates and Keys Perform middleware product log file rotation, pruning, and archiving Configure device security policies Enable new functionality to devices Define network routing rules, and ensure connectivity through firewall zones is established. Work on Web middleware projects as assigned, including sizing, planning and implementation activities.

Required High School Diploma/GED At least 10 years experience in Websphere Application Server on z/OS At least 10 years experience in Websphere MQ on z/OS At least 7 years experience in Familiarity with Mainframe monitoring products and solutions English: Fluent

Preferred Bachelor's Degree in Information Technology

Additional information Desired Skills Problem solving ability Ability to read app dumps and analyze results Ability to interface with Customer and technical support teams Ability to create and modify operating procedures Maintain logs and daily outage reports Will be expected to perform some out of hours work in order to support customer problems Additional Technical Skills IBM HTTP Smp/e

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.