Senior Consultant - eCommerce

Job ID GBS-0547990 Job type Full-time Regular Work country Canada Position type Professional Work city - Any Posted 22-Nov-2013 Travel Up to 4 days a week (home on weekends-based on project requirements) Job area Consulting & Services Business group Global Business Services Job category Consultant Business unit ConServ Job role Package Solution Consultant Job role skillset eCommerce Commissionable/Sales-Incentive jobs only No

Job description

IBM is redefining business in the age of the customer. Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services. IBM Global Business Services (GBS) Application Innovation Services (AIS) has established a Customer Center of Competence. We are seeking highly experienced eCommerce professionals to provide sales, solutioning and delivery excellence support to IBM teams in Europe, North America and Growth Markets. The Customer CoC eCommerce Consultant will do the following: Business Development and Solution Development - Assist GBS teams to identify and cultivate potential eCommerce opportunities with key clients in their respective territories - Lead client workshops to help our clients understand the benefits of IBM eCommerce solutions. - Lend SME expertise to marketing campaigns, conferences and industry events. -Collaborate cross brand, cross geo and with outside vendors to develop innovative and comprehensive solutions for IBM clients. Sales Pursuit - Provide Industry domain Subject Matter Expertise to assist in developing the proposed technical solution, project plan, and resource estimates - Write sections of the proposal documents, including the technical solution, roles and responsibilities, value proposition, and the cost case - Participate in preparation of proposal presentations, and present and explain the proposed solution to the customer Delivery - Provide SME support, perform project reviews, help troubleshoot project issues. - Provide part time "on demand" assistance to resolve critical open issues that arise throughout the delivery life cycle This role requires regional and global travel; the ability to adapt and travel at short notice is essential. Help Build A Smarter Planet. Visit ibm.com/start/consulting to learn more. http://www.ibm.com/start/consulting/ais

Required Bachelor's Degree At least 3 years experience in IBM's WebSphere Commerce product, or similar ecommerce solutions including Oracle ATG and Hybris At least 2 years experience in defining solution, project roadmap, estimating, determining resource requirements, and defining delivery models At least 1 year experience in participating in proposal creation and orals presentations demonstrating excellent English verbal and written skills. At least 1 year experience in managing CXO level relationships English: Fluent

Preferred Master's Degree At least 5 years experience in IBM's WebSphere Commerce product, or similar ecommerce solutions including Oracle ATG and Hybris At least 5 years experience in defining solution, project roadmap, estimating, determining resource requirements, and defining delivery models At least 3 years experience in participating in proposal creation and orals presentations demonstrating excellent English verbal and written skills. At least 3 years experience in managing CXO level relationships

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.