Tuesday, 29 October 2013

Sr. Pre-Sales Technical Consultant

Posted by Unknown on 07:42 with No comments

Job details

  • Job Number: 30211310
  • Montreal, Quebec, Canada
  • Posted: Oct. 29, 2013
  • Weekly Hours: 37.50

Job Summary

This role is responsible for driving sales by providing technical pre-sales support to Apple Canada’s Enterprise direct sales teams and select resellers and VARs as assigned. The candidate will work closely with sales leadership and his assigned account managers, which requires the technical consultant to play a proactive role in the sales process. The candidate must have a high level of competence with managing Macs and mobile devices in complex heterogeneous enterprise IT environments. A preferred candidate would have a successful track record in developing and delivering persuasive technical sales presentations and product demonstrations that clearly communicate Apple's product and technology benefits and competitive advantages. Ability to work collaboratively with channel partners to assist in developing their sales pipelines and identify training needs to enable scaling to fully leverage their organization’s capabilities.

Key Qualifications

  • A successful candidate must have superior presentation skills and the ability to connect with diverse audiences. The ability to manage multiple priorities, deal with ambiguity, and execute in a fast paced demanding environment is required. Excellent written and verbal communication, problem solving and interpersonal skills are necessary for success. A strong background in technical knowledge related to iOS or other mobile platforms is required. Mac OS X and Apple product knowledge together with ACSA certification is an asset. Knowledge of Microsoft Active Directory, Microsoft Exchange Server, enterprise VPN solutions and mobile security would be advantageous. The successful candidate will be self-driven, responsive and a quick learner while possessing a strong combination of technical competency, teamwork and excellent oral & written communication skills.
  • The position is located in Montreal and travel within Eastern Canada, which includes the Capital Region in Ottawa, the province of Quebec and Atlantic Canada is expected.
  • Candidate must be bilingual French & English.

Description

Build effective relationships at the working level with customers’ technical personnel. Work with sales representatives to educate customers about Mac OS X and iOS enterprise integration capabilities. Be able to research, assemble and advise on technical solutions involving MDM, Mobility, BYOD/COPE and varied other market solutions including those such as retail, sales, service, manufacturing and/or education. Have a solid understanding of the market and be able to remove technical barriers that impede adoption of Apple technology in enterprise IT and business environments. Develop and maintain excellent relevant technical skills. Share your technical expertise with the entire Canadian technical consultant team. Use initiative, discretion, and judgment to apply technical solutions to complex enterprise sales opportunities. Work with sales and engineering resources to build relationships with enterprise customers’ technical leadership. Educate reseller’s technical about Apple technologies and develops programs to deliver continuous subject matter expert level training. Deliver technical sales, product and solutions presentations to large and small groups. Work independently and remotely with your team to accomplish objectives with general guidance and direction from management. Be able to monitor and manage sales pipeline, identifying and working with your assigned account managers to close opportunities. Demonstrate great team integration and leadership skills, coordinating with your account executives to determine your action items and follow through on activities that close sales. Work with sales managers and representatives to prioritize and accomplish tasks required to achieve organizational goals. Build, manage, execute and monitor an integrated scalable technical plan that supports the sales goals. Participate via phone or web collaboration tools with customers requiring your technical knowledge to convey Apple product capabilities and compatibility issues. Work with management to coordinate resolution of challenges, which may jeopardize future sales.

Education

The position requires a Bachelors Degree or equivalent work experience and 5+ years of technical experience in an enterprise environment.

Additional Requirements

A successful candidate must have superior presentation skills and the ability to connect with diverse audiences. The ability to manage multiple priorities, deal with ambiguity, and execute in a fast paced demanding environment is required. Excellent written and verbal communication, problem solving and interpersonal skills are necessary for success. A strong background in technical knowledge related to iOS or other mobile platforms is required. Mac OS X and Apple product knowledge together with ACSA certification is an asset. Knowledge of Microsoft Active Directory, Microsoft Exchange Server, enterprise VPN solutions and mobile security would be advantageous. The successful candidate will be self-driven, responsive and a quick learner while possessing a strong combination of technical competency, teamwork and excellent oral & written communication skills. The position is located in Montreal and travel within Eastern Canada, which includes the Capital Region in Ottawa, the province of Quebec and Atlantic Canada is expected. Candidate must be bilingual.

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