Office Services Staff

Job Description 

Office Services Staff - Calgary - CAL000EW

CA-AB-Calgary

Ernst & Young's people in more than 140 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, Ernst & Young continually strives to be a great place to work.

The Office Service Staff is an integral part of the Facilities & Hospitality Services Team and is a pivotal force in the management of Facilities and Office Services-related activities.  The responsibilities of this position include but are not limited to performing various duties within office services including hospitality and meeting services and supplies/equipment maintenance. This includes ensuring meeting rooms are clean and that adequate supplies exist. Other duties include receiving and placing deliveries of food and beverages in appropriate meeting rooms.

 Responsibilities

• Ensures effective and responsive service delivery
• Performs tasks as required (i.e. assisting facilities and hospitality, box moves, external messenger services, record keeping, binding, faxing, photocopying, ordering stationery, delivering copier and fax supplies, mail delivery and sorting etc.)
• Maintain and monitor reception area for 1.5+ hours per day. This includes greeting and directing staff and clients, maintaining main line, voice mail and redirecting calls, etc.
• Receives facilities work order requests.  Carries out the work or dispatches work orders to maintenance staff as appropriate
• Understands daily work routines and procedures such as mail, supplies, etc. understands and operates local office equipment such as fax machines and photocopiers
• Maintains office and audio visual equipment inventory.  Delivers equipment to users upon request and assists in troubleshooting
• Assists in the Hospitality Services and Records Management Department as needed

  

To qualify, candidates must have:

• High School diploma
• 0 to 2 years prior experience required
• Some reception and hospitality experience is an asset, along with familiarity with office etiquette 

Ernst & Young is committed to diversity and equity.